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All Requests

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Uploading SUT Exemption Certificates in the US

Customers have requested the ability to upload SUT exemption certificates through the customer portal.
almost 5 years ago in  0 Completed

Products Catalog That Can Be Reused On Segments

A request has been added for PeakCommerce to have a global product catalog and the products can be reused on segments. Currently the segment has products that are independent of other segment products and product html templates are reusable. I...
almost 5 years ago in Admin Portal Enhancements / Pricing & Promotions Configuration 0 Completed

Direct Integration with Ayden Payment Gateway

A request has been entered for a direct integration with Ayden. Billing systems, such as Zuora, occasionally only support a limited feature set of the payment gateway. Customers may have deeper requirements that necessitate a direct integration wi...
almost 5 years ago in  0 Completed

Update SMTP Settings in Admin Interface

It would be great to be able to update SMTP settings via the admin interface for emails that go to our customers. For example, portal@mycompany.com password reset, or new account notification. Currently, customers have to contact support which w...
almost 5 years ago in  0 Completed

Integration with DocuSign

A few requests have come in to have an integration with DocuSign for customers and partners alike. This would allow partners to sign a contract when they make purchases. A partner would add a new client and go through the in-app purchase flow. Dur...
almost 5 years ago in  0 Completed

Ability to Clone Segments

Proxy Idea Request: Ability to clone segments including all of the segment components such as categories, rules, products, and steps.
almost 5 years ago in  0 Completed

Duplicate Detection for Adding New Customers in Sales Portal

Currently if a Sales Rep is entering a new customer and subscription in PeakCommerce, it does not block them from adding the new account whose email address already exists in our IdP. Customers have requested a fool-proof way to prevent their re...
almost 5 years ago in  0 Completed

Require credit card for $0 auto-converting trials

"Allow the payment page/step (where they enter a payment method) In-app and E-Commerce to be displayed in a segment even when the total is $0 or less. Customers may allow for free trials but auto-converting in 30/60 days to a paid subscription a...
almost 5 years ago in  0 Completed

Showing Pro-Rata Amount For Upgrades/Downgrades

Customers have requested the ability to see the pro-rata remaining amount when going through the in-app process when upgrading/downgrading. This should be an admin feature to toggle on/off at the Segment level because some customers may want to ...
almost 5 years ago in  0 Completed

Scorecards on Partner Dashboard

"We currently provide our Partner Channel with what we call “Partner Scorecards” which are essentially dashboards showing various data points For example: Open AR by delinquency buckets (1-30, 31-60, 61+) Total ARR and non-ARR for previous...
almost 5 years ago in  0 Completed